Island Packet Love....

Googling around the web today I have been finding some fun stuff for the blog....
Here is an excerpt from a great article that really captures the love that Island Packet owners have for their boats:

....More than the boat itself, Island Packet as a company has redefined excellence in customer relationships. They start with a strong dealer network comprised of highly qualified sales and commissioning staffs. But what sets them apart, in my opinion, is their staff at the factory. I’ll start with an example from the top – Bob Johnson. We were talking with Bob at the 2001 Annapolis Boat Show when another Island Packet owner asked Bob if he’d seen the email regarding his question of sailing the cutter rig. The owner was interested in some of the finer details of the cutter rig (when to fly the staysail, etc.). Bob’s answer reconfirmed my faith in the company. He said he received the email just before the show and it was on his desk. He promised a full response and explanation as soon as he returned to the office. No shuffling to other members of the staff. Bob Johnson, the top man, was taking the time to answer sailing questions from the owners – and in detail.... The full article can be found at sailcharbonneau.com.